The Program Specialist (Enrollment & Matching) is actively involved in community organizations and with school partners and collaborating directly with volunteers, children, and families for the purpose of creating, supporting, and sustaining high volume, high quality Big Little matches.

Essential to the BBBS brand, the primary function of this position is providing high-level customer service throughout the effective implementation of the child/parent enrollment and volunteer enrollment and matching process in accordance with the Big Brothers Big Sisters program options.

The Candidate will be responsible for enrollment and matching volunteers and children throughout Pinellas County primarily and other counties as assigned. Candidate must be willing to travel to in-person appointments to complete interviews and fingerprints in various communities.

Candidate must have a high school diploma/GED equivalent and meet one of the following criteria:

1. A documented bachelor’s degree, from an accredited college or university, in human service, social work, counselling, child development or related field. Or the candidate shall be within six months of degree completion.
2. A documented associate degree or two years of higher education experience, from an accredited college or university in human service, social work, counseling, child development or related field. Plus, two years of relevant work experience in related fields.
3. Four years of relevant work experience in related fields, such as social work, counseling, social services, child development, or other related fields as defined by the agency.

Minimum two years' experience working with both child and adult population; specific assessment preferred.

Proficiency in technical areas such as: Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life/ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community/volunteer service per week; Opportunities for professional development and Opportunities for advancement.

*All benefit plans are subject to change with annual open enrollment.
Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

The Program Specialist (Enrollment & Matching) is actively involved in community organizations and with school partners and collaborating directly with volunteers, children, and families for the purpose of creating, supporting, and sustaining high volume, high quality Big Little matches.

Essential to the BBBS brand, the primary function of this position is providing high-level customer service throughout the effective implementation of the child/parent enrollment and volunteer enrollment and matching process in accordance with the Big Brothers Big Sisters program options.

The Candidate will be responsible for enrollment and matching volunteers and children throughout Pinellas County primarily and other counties as assigned. Candidate must be willing to travel to in-person appointments to complete interviews and fingerprints in various communities.

Candidate must have a high school diploma/GED equivalent and meet one of the following criteria:

1. A documented bachelor’s degree, from an accredited college or university, in human service, social work, counselling, child development or related field. Or the candidate shall be within six months of degree completion.
2. A documented associate degree or two years of higher education experience, from an accredited college or university in human service, social work, counseling, child development or related field. Plus, two years of relevant work experience in related fields.
3. Four years of relevant work experience in related fields, such as social work, counseling, social services, child development, or other related fields as defined by the agency.

Minimum two years' experience working with both child and adult population; specific assessment preferred.

Proficiency in technical areas such as: Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life/ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community/volunteer service per week; Opportunities for professional development and Opportunities for advancement.

*All benefit plans are subject to change with annual open enrollment.
Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

The Bilingual Program Specialist (Match Support) is actively involved in community organizations and with school partners and collaborating directly with volunteers, children, and families for the purpose of creating, supporting, and sustaining high volume, high quality Big Little matches.

Essential to the BBBS brand, the primary function of this position is to supervise, support, and coach matches according to a match support schedule that adheres to BBBSA and BBBSTB standards and policies. The successful incumbent will produce positive outcomes in the following areas: volunteer yield and processing time; youth yield; youth/parent processing time, match closure and retention rates, average match length, and customer satisfaction.

Conducts introductory match meetings between volunteers and children at homes, schools, sites, virtually, or in the community. Ensure high-level proficiency in applying child safety and risk management knowledge, policies, and procedures throughout all aspects of job function. Identify child safety issues for volunteers, children, and their families.

Candidate must have a high school diploma/GED equivalent and meet one of the following criteria:

1. A documented bachelor’s degree, from an accredited college or university, in human service, social work, counselling, child development or related field. Or the candidate shall be within six months of degree completion.

2. A documented associate degree or two years of higher education experience, from an accredited college or university in human service, social work, counseling, child development or related field. Plus, two years of relevant work experience in related fields.

3. Four years of relevant work experience in related fields, such as social work, counseling, social services, child development, or other related fields as defined by the agency.

Candidate must be fluent Bilingual English/Spanish Speaking. Candidate must fluently read and write in Spanish.

Minimum two years' experience working with both child and adult population; specific assessment preferred.

Proficiency in technical areas such as: Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life/ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community/volunteer service per week; Opportunities for professional development and Opportunities for advancement.

*All benefit plans are subject to change with annual open enrollment.

Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

The Partnerships Manager cultivates prospective new public, corporate and community partnerships to generate volunteers, youth/families and program support. The Partnerships Manager manages existing partner relationships and develops and implements short and long-term marketing strategies within their specific area to ensure an optimal geographic balance of support. The Partnerships Manager recruits' partnerships for mentoring programs by driving potential volunteers to our regularly scheduled Big Orientation & Training (BOT) sessions or by arranging for a BOT to be held at the site of a corporate or organization partner. In tandem with the Sr. Director of Partnerships works to recruit and create local Leadership Council. This group will include members of the community who willingly advocate for Big Brothers Big Sisters, spread awareness of available programs, and engage other stakeholders in the mission of the agency.

Education/Training (or equivalent): Candidate will have a four-year degree or related experience.
Experience: Experience in volunteer management; excellent customer service skills, public speaking, staff coordination skills and ability to work with various teams
Skills / Knowledge: Demonstrated technology skills including MS Office, Match Force, desktop publishing and ability to design and write electronic communication.
Other: Candidate must have reliable transportation to travel to various locations throughout the workday. Candidates must be able to work flexible hours to accommodate evening and weekend events and schedules.
Work Environment/Schedule

1. Must be willing to work as needed to accomplish the job requirements.
2. Must have reliable transportation.
3. Must be able to work flexible work hours, including occasional nights and weekends.

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life/ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community/volunteer service per week; Opportunities for professional development and Opportunities for advancement.

*All benefit plans are subject to change with annual open enrollment.

Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job

requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

The Partnerships Manager cultivates prospective new public, corporate and community partnerships to generate volunteers, youth/families and program support. The Partnerships Manager manages existing partner relationships and develops and implements short and long-term marketing strategies within their specific area to ensure an optimal geographic balance of support. The Partnerships Manager recruits' partnerships for mentoring programs by driving potential volunteers to our regularly scheduled Big Orientation & Training (BOT) sessions or by arranging for a BOT to be held at the site of a corporate or organization partner. In tandem with the Sr. Director of Partnerships works to recruit and create local Leadership Council. This group will include members of the community who willingly advocate for Big Brothers Big Sisters, spread awareness of available programs, and engage other stakeholders in the mission of the agency.

Education/Training (or equivalent): Candidate will have a four-year degree or related experience.
Experience: Experience in volunteer management; excellent customer service skills, public speaking, staff coordination skills and ability to work with various teams
Skills / Knowledge: Demonstrated technology skills including MS Office, Match Force, desktop publishing and ability to design and write electronic communication.
Other: Candidate must have reliable transportation to travel to various locations throughout the workday. Candidates must be able to work flexible hours to accommodate evening and weekend events and schedules.

Work Environment/Schedule
1. Must be willing to work as needed to accomplish the job requirements.
2. Must have reliable transportation.
3. Must be able to work flexible work hours, including occasional nights and weekends.

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes:

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life/ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community/volunteer service per week; Opportunities for professional development and Opportunities for advancement.

*All benefit plans are subject to change with annual open enrollment.

Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job

requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.