Fluent Bilingual Match Support Specialist (English & Spanish)
pinellas
Position Summary

Big Brothers Big Sisters of Tampa employees are currently working at home due to COVID-19.

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field
Candidate must be Fluent Bilingual in English and Spanish Speaking
Minimum two years experience working with both child and adult populations; specific assessment preferred
Proficiency in technical areas such as Microsoft OFFICE, including Word, Outlook, and Excel
Must have reliable transportation, valid driver's license, and meet state-required automobile insurance minimums

Apply Now
*Please do not call with job inquiries
Match Support Specialist
hillsborough
Position Summary

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. This is a hybrid position that includes supporting mentoring relationships in the community-based and school/site-based programs throughout Hillsborough County. The candidate will be responsible for recruiting youth at partner schools by working with school contacts, attending school events as well as making and supporting mentoring relationships in both programs.

The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field. Minimum two years' experience working with both child and adult population; specific assessment preferred. Proficiency in technical areas such as: Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Apply Now
*Please do not call with job inquiries
Equal Employment Opportunity   

Big Brothers Big Sisters of Tampa Bay provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.

In accordance with the Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.

Vaccine Requirements

Big Brothers Big Sisters of Tampa Bay requires that all newly hired employees be vaccinated against COVID-19.  If a potential candidate has a medical or religious exemption to receiving a vaccine, your work conditions may require adjustment. Big Brothers Big Sisters of Tampa Bay will make reasonable accommodations under Federal and State laws as needed.

COVID-19 Safety Measures for Employees

Big Brothers Big Sisters of Tampa Bay has implemented Safety infection control measures that follow social distancing and enhanced cleaning protocols to protect our employees in the workplace.

Steps in place to reduce employee’s risk of exposure to COVID-19 virus:

  • Frequent and thorough hand washing
  • Limit number of employees in the office
  • Employees must stay at home if they are sick
  • Discourage employees from using other employee’s desks and or equipment
  • Maintain 6 feet social distancing
  • Use disinfectant wipes on anything a person touches in the office
  • All employees and visitors must wear a face mask
BIG BROTHERS BIG SISTERS OF TAMPA BAY IS PROUD TO OFFER MANY BENEFITS INCLUDING: 
  • 81% Employer paid based medical plan with option for buy-up plans*. *Subject to change with annual open enrollment.
  • 60% Employer paid based dental plan*. *Subject to change with annual open enrollment.
  • 100% Employer-paid Life Insurance
  • 100% Employer-paid Short-Term Disability
  • Competitive Open Access Plus Medical Plans
  • HSA (Health Savings Account) – High Deductible Plan
  • Domestic Partner coverage for all insurance plans
  • 401(K) and IRA Retirement Plan options
  • Generous Paid Time Off (PTO) Plan with Flexible Holidays!
  • Employer pays one-hour of community/volunteer service per week
  • Voluntary Benefit Programs including Vision, Long Term Disability, Life Insurance (spouse and or dependent children), Accident, Cancer, and Critical Illness
  • EAP – Employee Assistance Program
  • FMLA