Fluent Bilingual Match Support Specialist (English & Spanish)
hillsborough
Position Summary

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for proving high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field. Candidate must be Fluent Bilingual in English/Spanish Speaking. Minimum two years experience working with both child and adult populations; specific assessment preferred. Proficiency in technical areas such as Microsoft OFFICE; including Word, Outlook, and Excel. Must have reliable transportation, valid driver’s license, and meet state-required automobile insurance minimums.

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Match Support Specialist
pinellas
Position Summary

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. This is a hybrid position that includes supporting mentoring relationships in the community-based and school/site-based programs throughout Hillsborough County. The candidate will be responsible for recruiting youth at partner schools by working with school contacts, attending school events as well as making and supporting mentoring relationships in both programs.

The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field. Minimum two years experience working with both child and adult populations; specific assessment preferred. Proficiency in technical areas such as Microsoft OFFICE, including Word, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state-required automobile insurance minimums.

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*Please do not call with job inquiries
Partnerships Director
pinellas
Position Summary

The Partnership Director of Pinellas County will be responsible for developing and implementing a strategy that identifies and motivates qualified individuals who are interested in becoming Big Brother and Big Sister volunteer mentors. Through new and existing relationships with corporate and community partners, the Partnership Director will inform and inspire enough potential new mentors through in-person and virtual presentations to meet the agency’s growth goals for Pinellas County. The Partnership Director will recruit quality volunteers by educating them on our programs, policies, and expectations and inviting them to attend a Big Orientation & Training session, the initial step in the enrollment process. In addition to recruiting new Bigs for our traditional Community-Based Programs, this person will also be asked to work closely with law enforcement agencies throughout Pinellas County to help expand our Bigs In Blue/Bigs With Badges program.

Qualifications Summary

Education/Training (or equivalent): The candidate will have a four-year degree or related experience. Experience recruiting and coordinating volunteers preferred.
Knowledge and experience working and living in Pinellas County, including existing relationships with local corporate and community leaders.
Prefer a candidate with at least two years of experience working in the nonprofit sector and/or working with children.
Skilled and effective public speaker.
Excellent customer service skills, staff coordination skills, and ability to work with various teams.
Demonstrated technology skills including MS Office and ability to design and write electronic communication.
Other: Candidate must have reliable transportation to travel to various locations throughout the workday. The candidate must be able to work flexible hours to accommodate evening and weekend events and schedules.

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*Please do not call with job inquiries
Equal Employment Opportunity   

Big Brothers Big Sisters of Tampa Bay provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender identity, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.

In accordance with the Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.

Vaccine Requirements

Big Brothers Big Sisters of Tampa Bay requires that all newly hired employees be vaccinated against COVID-19.  If a potential candidate has a medical or religious exemption to receiving a vaccine, your work conditions may require adjustment. Big Brothers Big Sisters of Tampa Bay will make reasonable accommodations under Federal and State laws as needed.

BIG BROTHERS BIG SISTERS OF TAMPA BAY IS PROUD TO OFFER MANY BENEFITS INCLUDING: 
  • 81% Employer paid based medical plan with option for buy-up plans*. *Subject to change with annual open enrollment.
  • 60% Employer paid based dental plan*. *Subject to change with annual open enrollment.
  • 100% Employer-paid Life Insurance
  • 100% Employer-paid Short-Term Disability
  • Competitive Open Access Plus Medical Plans
  • HSA (Health Savings Account) – High Deductible Plan
  • Domestic Partner coverage for all insurance plans
  • 401(K) and IRA Retirement Plan options
  • Generous Paid Time Off (PTO) Plan with Flexible Holidays!
  • Employer pays one-hour of community/volunteer service per week
  • Voluntary Benefit Programs including Vision, Long Term Disability, Life Insurance (spouse and or dependent children), Accident, Cancer, and Critical Illness
  • EAP – Employee Assistance Program
  • FMLA