FULL TIME Bilingual Match Support Specialist
pinellas
Position Summary

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field. Candidate must be Fluent Bilingual in English/Spanish Speaking. Minimum of two years’ experience working with both child and adult population; specific assessment preferred. Proficiency in technical areas such as Microsoft OFFICE; including Word, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Apply Now
*Please do not call with job inquiries
PART TIME Match Support Specialist
pinellas
Position Summary

Up to 20 hours per week

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

Qualifications Summary

Minimum Bachelor's degree in Social Services, Human Services, or related field. Minimum of two years’ experience working with both child and adult population; specific assessment preferred. Proficiency in technical areas such as Microsoft OFFICE; including Word, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Apply Now
*Please do not call with job inquiries
Equal Employment Opportunity   

Big Brothers Big Sisters of Tampa Bay provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.

In accordance with the Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.

BIG BROTHERS BIG SISTERS OF TAMPA BAY IS PROUD TO OFFER MANY BENEFITS INCLUDING: 
  • 81% Employer paid based medical plan with option for buy-up plans*. *Subject to change with annual open enrollment.
  • 60% Employer paid based dental plan*. *Subject to change with annual open enrollment.
  • 100% Employer-paid Life Insurance
  • 100% Employer-paid Short-Term Disability
  • Competitive Open Access Plus Medical Plans
  • HSA (Health Savings Account) – High Deductible Plan
  • Domestic Partner coverage for all insurance plans
  • 401(K) and IRA Retirement Plan options
  • Generous Paid Time Off (PTO) Plan with Flexible Holidays!
  • Employer pays one-hour of community/volunteer service per week
  • Voluntary Benefit Programs including Vision, Long Term Disability, Life Insurance (spouse and or dependent children), Accident, Cancer, and Critical Illness
  • EAP – Employee Assistance Program
  • FMLA
COVID-19 Safety Measures for Employees

Big Brothers Big Sisters of Tampa Bay has implemented Safety infection control measures that follow social distancing and enhanced cleaning protocols to protect our employees in the workplace.

Steps in place to reduce employee’s risk of exposure to COVID-19 virus:

  • Frequent and thorough hand washing
  • Limit number of employees in the office
  • Employees must stay at home if they are sick
  • Discourage employees from using other employee’s desks and or equipment
  • Maintain 6 feet social distancing
  • Use disinfectant wipes on anything a person touches in the office
  • All employees and visitors must wear a face mask